Privacy Policy

Privacy Policy – Jemeva Jewelry

We respect your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit or purchase from jemeva.com.

Information we collect

  • Contact and order details (name, email, phone, billing/shipping address)

  • Order and payment-related details (payment is processed securely by our payment partners; we do not store full card numbers)

  • Website usage data (pages viewed, device/browser data, and interactions)

How we use your information

  • To process, fulfill, and ship your orders

  • To send order updates and respond to questions

  • To prevent fraud and keep our store secure

  • To improve our store experience and product offering

  • To send marketing emails only if you opt in (you can unsubscribe anytime)

Sharing your information
We share limited information only with service providers who help us run our store (for example: Shopify platform services, payment processors, shipping carriers, and analytics tools). We do not sell your personal information.

Cookies
We use cookies and similar technologies to operate our store, remember preferences, understand traffic, and improve performance. You can accept/decline non-essential cookies through the cookie banner and you can also manage cookies in your browser settings.

Data retention
We keep order information for our records unless and until you ask us to delete it, where legally permitted.

Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal information. To make a request, contact us at support@jemeva.com.

Contact
Questions about this policy: support@jemeva.com